Refund Policy

Our Policy

At Pattern Monster Pro, we want you to be completely satisfied with your purchase. If you're not happy with your subscription or product, we're here to help.

Subscription Cancellations

You can cancel your Pattern Monster Pro subscription at any time. Here's what you need to know:

  • Cancellations will take effect at the end of your current billing cycle.
  • You will continue to have access to Pattern Monster Pro until the end of your paid period.
  • We do not provide partial refunds for unused time on your subscription.

Refund Eligibility

We offer refunds under the following circumstances:

  • If you experience technical issues that we are unable to resolve within a reasonable timeframe.
  • If you are charged for a renewal you did not agree to or want.
  • If you cancel within 14 days of your initial purchase (for first-time subscribers only).

How to Request a Refund

To request a refund, please contact us at [email protected] with the following information:

  • Your full name
  • The email address associated with your account
  • The reason for your refund request
  • Any relevant order numbers or transaction IDs

Processing Time

We aim to process all refund requests within 5-7 business days. Once approved, please allow 5-10 business days for the refund to appear on your statement, depending on your payment method and financial institution.

Exceptions

We reserve the right to deny refund requests that do not meet the criteria outlined above or that we suspect are fraudulent or abusive.

Changes to This Policy

We may update this Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.

Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected].